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Tresses Salon
The Story
João's longstanding dream of owning his own salon almost came to an end during the Covid-19 pandemic. As his salon was forced to shut down, he took on side jobs such as food delivery to not only keep his business alive, but just to get by. The salon struggled with the lack of financial support such as bridge loans to stay afloat.
Moreover, he also struggled to run everything that goes on at the salon by herself - refurnish the interior design, scheduling various clients while locating helpful resources to grow the business.
Our Approach
- AI-Driven Research & Loan Opportunities: Using advanced AI tools, we guided Tresses Salon in locating critical resources and identifying financial resources to support its growth.
- Local Policy Consulting: We provided a comprehensive permit update checklist, policy impact analysis, and identified additional local resources to ensure Tresses Salon met all regulatory requirements with ease.
This strategic approach empowered Tresses Salon to elevate its services, improve efficiency, and secure the resources needed for success.
Results & Follow-up
The new AI-powered appointment system has dramatically improved operational efficiency, reducing scheduling errors and enhancing customer satisfaction with seamless booking and cancellation management. It was also proved invaluable in detecting and managing potential PR crises, ensuring Tresses Salon maintained its stellar reputation. Opus continues to provide ongoing support, leveraging AI tools and SEO strategies to boost the salon's brand exposure and reach new clientele, ensuring sustained growth and success.